You will be given a generated email with a log file that you need to send to your IT team. Using the app, tap on Settings, then Support, and then Request Help from Support. For editing or deleting accounts, tap on Store instead.įor any issues, contact your company’s IT support for the problem first. If you’re a system admin, you can add multiple accounts by opening up Settings and tapping Manage Accounts. Enter your username and password and start selecting the applications that you’d like to use once you log in. To start accessing the app, open it and tap on “ Get Started.” You have to enter the server or email address that will be provided by your IT department.
